“I would like to thank you for your exceptional support on this important delivery. At all points you kept us informed and gave us great confidence that all effort is being made at your end. I know it is not easy to turn around shipment within this time frame, but you have used all your best resources and expertise to make it happen. Well done and thank you very much to the rest of the team in the background.”
Previously, we had delays in shipments and problems with logistics cost and coordination with the CHA and Freight forwarder team. But after we started working with Transs and their team we didn’t have a hassles and delay in shipments for over six months. We get on time deliveries, and Transs cut down on the logistics cost to less than 1% from 15% or more before.
Just a quick note to acknowledge the outstanding service supplied by Transs service team with his follow up on e-mails, bills of lading, requests for pricing and his amazing pursuit of late freight forwarders. It is a pleasure to work with them.
I was really impressed with Transs customer success team and their consultative approach to our logistics needs. They simply have the best execution and customer service of all my supply chain providers.